At Kravetto, we value your trust and strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not fully satisfied with your order, our easy return and replacement process has you covered.

 

Returns

• Returns are accepted within 7 business days of delivery.

• Products must be returned in their original condition, unused, and with all packaging intact.

 

Replacement & Exchange

• For replacement, exchange, or damaged products, we will process the exchange within 5 days of receiving the returned product.

• The replacement item will be shipped promptly and delivered within 6 working days thereafter.

 

Refunds

• Refunds (if applicable) will be initiated after the returned product passes quality checks.

• Refunds will be credited to your original mode of payment within 7–10 business days (depending on your bank or payment provider).

 

How to Initiate a Return

 

• Email us at 📧 support@kravetto.com within 7 business days of receiving your order.

• Provide your order ID, product details, and reason for return.

• Our support team will guide you through the return process.